Terms & Information

Terms & Conditions

Shopping Cart payments using PayPal's secure servers. We accept payment by debit card, credit card or paypal - Cards accepted are Visa, Mastercard, Visa Delta, Solo, Visa Electron and UK Maestro. Please note you DO NOT have to open a PayPal account in order to shop online with us. Overseas orders currently cannot be processed using this online method due to postage and packing is at cost. We do not keep your credit card details for your own safety and security. Equestrian Bookfair.com is our trading name and that will appear on your card statement.

Delivery

We aim to process your order as soon as possible, usually within 48 hours from receipt - unless an item is out of stock, and due in within 48 hours we will hold the order to dispatch in one parcel.

Postage and packaging


United Kindom £2.95 Orders over £50 Free Delivery 3 - 7 Days
Western Europe £5.00 + £1.50 per additional item 4 - 14 Days
Rest of World £15.00 + £3.00 per additional item  4 - 14 Days


Products

We accurately describe the products we are selling although sometimes they may vary from those illustrated - Sizes described are approximate and include accessories. All prices on Toys & Gifts are inclusive of vat - Books are vat free.

Please note

The content of this site is the property of Equestrian Bookfair LTD and no part can be reproduced without our permission.

Returns

If in the unlikely circumstance we send you the wrong product we will cover the return postage and dispatch the correct item. If your purchase is damaged in transit please inform us by phone or email. We cannot accept responsibility for change of mind - We will exchange products returned in 5 - 7 days. All returns should be securely wrapped and sent, with the original packing slip and reason for the return, to the following addresses: Unit 2, Reeth Dales Craft Centre, Silver Street, Reeth, North Yorkshire. DL11 6SP. UK. 

Contact Us

For enquiries about orders or availability of products please email info@equestrianbookfair.com or alternatively please call us on 01748 884909 or fax us on 01748 884909 Address: Unit 2, Reeth Dales Craft Centre, Silver Street, Reeth, North Yorkshire. DL11 6SP. UK.

For problems using this site or suggestions on improving the site please contact us at info@equestrianbookfair.com.